Frequently Asked Questions
Have questions about who we are, what we do, or why you should work with us? Find answers to our frequently asked questions here. If you don’t see your question below, feel free give us a call at 800.451.0305 or send us a message.
General Questions
What does Greenway Research Lab offer?
Greenway Research Lab is a stylist-owned company that works with stylists to create new formulations and great products that all salons need. We have over 300 proprietary formulations, professional packaging, and allow you to pick add your own label. This is a perfect option for building your own brand, as you get salon-quality products from an experienced company with your own label. You can also buy products directly at wholesale prices.
Why should I work with Greenway Research Lab instead of simply developing my own line?
A good brand requires a good product. Our formulations are expertly crafted, and our company is managed by experienced salon professionals. Our formulations have been proven effective in successful salons across the country, allowing you to provide a much higher quality product to your customers. We also help you take a step above your competitors by offering a high quality aesthetic with custom packaging. Find out more about our qualifications here.
Can I order if I’m not a salon?
Yes, we offer all products at retail price through our website. If you are a stylist or salon, you can register for wholesale pricing.
Is Private Label Right For My Salon?
Private Label is great for any salon practice who wants to strengthen their brand name or offer their own products. Private Label is especially effective for anyone who:
- Wants to be able to better compete against larger retailers who offer the same product brands as you
- Wants to stand out from their competition
- Wants more control over retail profit
Where are the products made?
All of our products are made in the United States.
How much should I charge for my products?
As you’re making your own brand, you can pick the price. Choose a price that is near-standard in your area. Traditional markup rates on products range between 2 to 3 times the cost.
Customization
Can I customize the color or fragrance of my products?
We allow you to make changes to the formula so long as they’re safe. We’ll guide you through the process of making a unique formulation.
What else can I customize for my products?
You can customize the product formula, packaging design, and logo on the packaging.
After adding a logo to my products, should I trademark my logo?
While this isn’t legally required, it might be a good idea to get a trademark on your logo, especially for larger brands. Vist http://www.uspto.gov/trademark for more information.
After customizing a product, can I sample it?
We do not currently offer free samples on custom products. We do however offer no minimums, so you can purchase one product to test it out. All of our products are high quality and have been proven effective in successful salons across the country.
Products
How are my products different from the products of other brands?
All of our products are made by salon professionals, for professionals. Our salon quality products come in custom packaging which allows you to grow your brand.
What is your return policy?
If you are unhappy with your purchase for any reason you may return any unused product(s) within 10 days of receiving products. Find more information here.
Do the products come with barcodes?
All products will come with barcodes.
Are your products tested on animals?
No, none of our products are ever tested on animals.
Add your own label to our formulas and grow your brand
Have questions about how to can use a private label to grow your brand? Talk to one of our sales representatives at 800.451.0305 or contact us to see how our products and custom formulations can help you succeed.
